If you bought tickets from www.ticketmaster.com between October 21, 1999, and February 27, 2013, you may be entitled to benefits from a class action settlement.

Five Ticketmaster customers filed a class action lawsuit claiming that Ticketmaster’s order processing fees and UPS expedited delivery prices of tickets are excessive and deceptive. Ticketmaster disputes each of the plaintiffs’ claims.

Who is a Class Member?

You are a class member if you purchased tickets on Ticketmaster’s website from October 21, 1999, through February 27, 2013, and you paid money to Ticketmaster for an order processing fee that was not fully refunded. You must also have been a resident of the United States at the time of your purchase and not have opted out of this class previously. Additionally, you are also a UPS subclass member if you purchased UPS delivery in connection with your purchase of tickets over the website.

What are the benefits of the Settlement?

Ticketmaster has issued discount codes to class members, which will be valid until June of 2020 and will allow class members to receive discounts for future ticket purchases and/or receive additional discounts on future UPS ticket deliveries. Ticketmaster also issued ticket vouchers to class members that were potentially redeemable for general admission tickets to certain events at Live Nation owned and operated venues, which were available to class members on a first come, first served basis. As of July of 2018, class members redeemed all available tickets, and Ticketmaster’s obligation to provide tickets for voucher redemption under the settlement agreement was fulfilled. The $2.25 or $5.00 discount codes are still available and can be redeemed until June of 2020. For more information regarding the benefits of the settlement, please review the FAQs.