If you bought tickets from www.ticketmaster.com
between October 21, 1999 and February 27, 2013,
you may be entitled to benefits
from a Class Action Settlement.

Five Ticketmaster customers filed a class action lawsuit claiming that Ticketmaster’s Order Processing Fees and UPS Expedited Delivery Prices of tickets are excessive and deceptive. Ticketmaster disputes each of Plaintiffs’ claims.

Who is a Class Member?

You are a Class Member if you purchased tickets on Ticketmaster’s website ("Website") from October 21, 1999 through February 27, 2013 (“Class Period”), and you paid money to Ticketmaster for an Order Processing Fee (“OPF”) that was not fully refunded. You must also have been a resident of the United States at the time of your purchase and not have opted out of this Class previously. Additionally, you are also a “UPS Subclass Member” if you purchased UPS delivery in connection with your purchase of tickets over the Website.

What are the benefits of the Settlement?

If the Settlement is approved, Ticketmaster will issue approximately $386 million in Discount Codes to Class Members, which will be good for four years and will allow Class Members to receive discounts for future ticket purchases and/or receive additional discounts on future UPS ticket deliveries. If Class Members do not use at least $42 million worth of codes, Ticketmaster has agreed to make free tickets for certain events available to Class Members on a first come, first served basis. Ticketmaster will make enough of the free tickets available to make up for the difference between the amount of discounts that are redeemed and $42 million. You will not have to wait four years to determine if any free tickets will be issued. Beginning a year after the Discount Codes are first issued, the parties will evaluate their redemption rates, and if less than $10.5 million a year in discounts have been redeemed, Ticketmaster will make free tickets available. For more information regarding the Codes and several other benefits that are part of the Settlement, please review the Notice or FAQs 6, 7, and 10.

What do I need to do?

You do not have to do anything to participate in the Settlement. If it is approved, you will automatically receive all of the Discount Codes you are entitled to. If the Court grants final approval of the Settlement, and if you do not properly and timely opt out of the class, then you will automatically be included in the Class and the Subclass, as applicable. You will be bound by the terms of the Settlement Agreement and any court order approving the Settlement and Judgment, and you will release your claims against Ticketmaster.

Can I object to the Settlement?

If you do not exclude yourself from the Settlement, you have the right to object to any aspect of the proposed Settlement, including the relief provided to the Class Members and/or the attorneys’ fees and expenses, and/or the Incentive Awards. You may make your objections personally or through any attorney that you hire. Even if you object to the Settlement, you will still be a Class Member and may still be entitled to share in the Settlement proceeds.

For a summary of the requirements for filing an objection, please review the Notice or FAQ 16.

Can I Opt Out of the Settlement?

If you do not want to be included in this case, you may exclude yourself by sending a written request to opt out to the Claims Administrator. Mailed opt-out requests should have been sent to Schlesinger v. Ticketmaster, c/o GCG, P.O. Box 9731, Dublin, OH 43017-5631 and should have been postmarked on or before September 15, 2014. Email requests must have been submitted to ticketfeelitigation@gcginc.com by no later than 5 p.m. Pacific Daylight Time on September 15, 2014. You may also submit an opt-out request here. If you opt out of the Class, you will not receive any benefits if the Settlement is approved, you will not release your claims against Ticketmaster, and you will not be bound by any judgment in this case.

Who represents the Class?

The Class Members are represented by Lead Class Counsel, who have been litigating the case on behalf of the Class since it was filed in 2003. The Court has evaluated the qualifications and efficacy of these attorneys and certified them to represent the class. They are:

Robert J. Stein III, Esq.
1 MacArthur Place, Suite 200
Santa Ana, CA 92707
Tel: (714) 852-6837
Fax: (714) 852-6899
Email: rstein.settlement@alvaradosmith.com
Steven P. Blonder, Esq.
191 North Wacker Dr., Suite 1800
Chicago, IL 60606
Tel: (312) 521-2402
Fax: (312) 521-2100
Email: sblonder.settlement@muchshelist.com

Final Approval Hearing

The Court will decide whether to approve the Settlement at a Final Approval Hearing on January 13, 2015 at 10:00 a.m. in Department 310 of the Los Angeles Superior Court, located at 600 South Commonwealth Ave., Los Angeles, CA 90005. As a Class Member, you or your lawyer can appear before the Court and object to the proposed Settlement. If you choose to appear through an attorney, you have to pay that attorney.